While my experience started on a rocky note with check-in delays and a lack of bottled water, the staff's friendliness and the stunning views from my room made things better. Though some amenities need repair, the overall ambiance and dining experience were enjoyable enough to consider a return trip.

excellent customer service from shurvana made our stay memorable

Friendly staff, clean room.

Save your time

While the staff is friendly, this facility is marred by severe maintenance issues. Rooms suffer from leaking showers, rusted fixtures, and insufficient communication among staff. The dining experience is pricey and lacks attention to quality. Save your time and consider other options if you're seeking a reliable stay.

The attentive staff made my solo stay enjoyable, and the balcony overlooking the garden while listening to music was a lovely touch.

We had a fun time at the outdoor pool. my kids loved playing in the shallow area while I relaxed nearby. The convenient location made it easy to explore Queen's Park Savannah, which was just a short drive away.

In my wife’s opinion, more attention to room maintenance would be great.

The price for the stay was affordable for the

amount of days we stayed and the breakfast was nice. The staff was very friendly, which enhanced our overall experience. However, I wish the room decor were a bit more updated, as it felt slightly dated during our stay.

A Modern Getaway with Room for Improvement

I enjoyed my stay, especially the warm service from the pool bar staff. The breakfast spread was delightful, featuring local flavors that energized my mornings. However, the check-in process was frustrating, with delays that could be improved. Management should focus on staff training for a smoother experience.

The pool was a highlight, with areas catering to all ages, ensuring my daughters, ages 1 1/2 and 9, had a great time. The hotel's location was prime, offering refreshing views, but there were a few setbacks like the dated decor and a surprising price difference at the lobby bar compared to room service. Despite some service delays in the restaurant, quick housekeeping responses were appreciated. The burgers were juicy and satisfying, adding to the dining experience.

The room was comfortable and clean, but I had some housekeeping issues. It took a few reminders to get basic supplies like coffee and towels. The view was nice, but the furniture felt a bit dated. Overall, it was decent but could use some attention.

Carnival chaos but lovely views

The view from my room was stunning, overlooking the city—perfect for those morning coffee moments. The staff were warm and welcoming, which made a difference.

However, the noise from carnival events was overwhelming during my stay, making it hard to relax. Dining options were limited due to menu changes, which was disappointing.

I had a positive experience at Hilton. The pool area is fantastic, catering to all ages with various depths that my daughters enjoyed. The friendly and attentive staff made my stay pleasant, and the overall ambiance of the hotel was very welcoming. The executive lounge had great amenities, including a delicious breakfast and evening hors d'oeuvres.

Some maintenance issues in my room detracted from the experience.

The hotel features a lovely pool area surrounded by well-maintained gardens, which provided a peaceful retreat. I particularly enjoyed the warm Caribbean décor and the spacious outdoor terrace with stunning panoramic views of Port of Spain.

More accessibility options for seniors would be beneficial.

I had a great stay. The pool is fantastic for families with different depths. The location is convenient, close to local attractions. Staff was friendly and helpful throughout my visit. The breakfast at the lounge was delicious. 😊

great access to parks and landmarks for walking enthusiasts

I loved how close the hotel was to beautiful parks and iconic landmarks like the Queen’s Park Savannah, making my strolls around the area delightful and memorable, and the nice breakfast buffet here really helped kickstart my days of exploration.